CEO MESSAGE
｜IR

Becoming the Company Providing Solutions for All “Aspirations”

Since our founding, we have upheld our corporate motto, “To be a company trusted by society,” “To do business in an honest, ethical, and enriching manner” providing products and services built on peace of mind and trust while contributing to the development of the industry as a pioneer in the mail-order business.

Although we are still sometimes perceived as a mail-order company due to our corporate origins, the business structure of our group has undergone a significant transformation.

With the B2C segment now accounting for less than one-fifth of our consolidated net sales, we are no longer merely a “mail-order company.”

We are moving into a new stage of growth as a solution-oriented company that closely aligns with our customer’s aspirations, proposing diverse business models and products to lead the way toward definitive solutions.

We recognize the period leading up to FY2029, the 90th anniversary of our founding, as a major turning point, positioning it as a crucial time to look toward becoming a company that thrives for 100 years and beyond, we have formulated our Medium- to Long-term vision.

Accordingly, we have defined our clear goal for the future as becoming a “Direct Solution Company” providing “Solutions for All Aspirations.”

This is a declaration of our determination to focus on the emotion of “aspirations”—the starting point of all actions—and to provide solutions for every one of those aspirations.

By maximizing the insights and expertise we have cultivated through years of direct engagement with our customers—our core competence—we will stay close to them and provide the most direct solutions to their challenges.

As a “Direct Solution Company” providing “Solutions for All Aspirations” to business, daily life, and society, I am fully committed to leading the company forward.

No matter how our business structure may change, our essence of always closely aligning with our customers remains unchanged.

With the mission of “Solutions for All Aspirations” at heart, we will move forward as a united group, aiming to be a company that continues to be valued by society for 100 years and beyond.

We sincerely ask for the continued support of all our stakeholders.